Q: How many times can I enter?
A: You may only register and enter each of the games ONCE. Anyone registered more than once in any one game at any stage of the competition may be disqualified as indicated in the official Game Rules and Terms of Use.
Q: I am currently not an Australian resident. Can I still enter and play?
A: You are more than welcome to participate in the games, even if you're not a resident of Australia. However, only Australian residents may eligible to win prizes (if any are available). Please refer to the official Terms and Conditions for further details.
Q: How do I retrieve a lost password?
A: Please click on the 'Lost password' link on the homepage to have your password sent to your registered email address.
Q: I've tried t retrieve my password, but I am still having problems logging in.
A: If you don't receive your new password by email, it is then likely that you are either using an incorrect email address, or that something is wrong with your registration. If this is the case, please contact us, providing as much detail about your registration so that we can determine what may be at fault. Something that may be preventing you from logging in is if you have Cookies in your browser window turned off. You need to ensure that you have Cookies enabled in your browser of choice.
Q: I have a new email address. Can you change my login details?
A: You can actually change your login details directly at the Sportal MotoGP Tipping web site. Simply login with your current details, and then click on the "PROFILE" button, which can be found in the main game menu near the top left of the screen. You can change your login email and/or password there.
Q: Can I change my Alias name?
A: Yes, although only for a limited time prior to the start of competition. Your alias name is your unique identifier in the game and cannot be changed at latter stages of the competition.
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